Microsoft Dynamics CRM's secure and people ready infrastructure is trusted by over 1m users in more than 80 countries.
CRM Auditing
Microsoft Dynamics CRM 2011 includes database auditing capability that you can apply to any database component or process including contacts, cases and opportunities as well as your own customised CRM entities.
With pervasive auditing enabled all CRM fields are automatically tracked to record:
- Update actions
- Create, modified & deletion dates
- Users
- Old field values
- New values
The ability to view the audit history on an individual record or an audit history summary of all logs is tightly controlled with separate security settings. To protect the integrity of these logs CRM doesn't include the capability to delete individual audit records.
With fully automated system wide auditing user accountability is clearly defined and critical CRM entries are protected.
Role Based Views
The Dynamics CRM 2011 role based client adapts screen views by removing information that users don't need and preventing changes being made to individual fields.
By streamlining these displays users start with layouts and functions that are immediately relevant to their job role and responsibility to help focus attention and ensure that sensitive data is always protected.
Field Level Security
Microsoft Dynamics CRM 2011 includes field level security out of the box so administrators can easily control visibility and read/write permissions on specific fields based on user roles.
Microsoft Dynamics CRM 2011 Online
By choosing cloud based Dynamics CRM Online to deploy your database you'll have the reassurance of knowing that your data is rigorously protected:
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Run on a global network of data centres protected by multiple layers of security and operational best practices managed by rigorously screened and highly trained staff
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Dynamics CRM Online is fully compliant with numerous worldwide regulations and standards including the EU Safe Harbor Seal
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99.9% uptime Service Level Agreement that's financially backed by Microsoft
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