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By supporting as many as four CRM applications: ACT!, GoldMine, Sage CRM and Microsoft Dynamics CRM our client portfolio boasts a diversity of businesses including many prestigious organisations.
Our CRM systems are highly versatile and adapt to businesses processes across numerous industries but over 15 years we have developed considerable expertise in delivering CRM solutions for organisations in the following sectors:
As an independent CRM consultancy we provide a full range of services to support new and existing CRM software implementation including pre-sales advice, project planning, database design, user training and support so you can be assured that when working with Preact you are in capable and experienced hands.
We focus our efforts to develop long term and successful relationships with clients. We're committed to an ongoing evaluation of all areas of our business to ensure that we consistently provide a great experience that enables us to deliver on our brand promise of exceeding customer expectations
To illustrate the strength and breadth of our client base, a small selection of our customers names is shown below.
Our clients include:
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'I deal with a lot of suppliers but the Preact approach is wonderful and their helpdesk is very good. We are pleased with our relationship and I’d recommend them to anyone with contact management needs.' Port of London Authority
'We chose Preact for several reasons: 1: We have used them for previous versions of ACT! and found the knowledge of their consultants excellent. 2: The service they provide has been extremely good and efficient . 3: When a problem has occurred, whether it has been technical, application based or even our internal 'User Errors' they have dealt with the problems very quickly as they have appreciated we use ACT! as an everyday tool.' Eton Travel Agency
'Starting with the pre-sales process, through to the delivery, every single person performed with a level of professionalism that many companies should aspire to. We have absolutely no complaints at all about the service from Preact.' TA Migration Solutions Ltd |
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Charities
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| 'The knowledge and support of your team is excellent. Calm patient staff who listen to your needs and work with you to ensure the database works to meet your needs both on a daily basis and reporting.' Marie Curie Cancer Care |
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Education & Training
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'I would like to say it is always a pleasure to call you with my CRM questions. I would base my recommendation on the great quality of service you have always given us and recommend Preact as the company to go to.' London Film School
'We could not be happier dealing with Preact. Every one of our requests (some of them complex) has been resolved to our complete satisfaction in a professional and courteous manner you have a great, helpful team and your productivity and creativity when it comes to coming up with solutions is second to none.' Learning Ireland |
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Financial & Investment Services
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'I just wanted to take the time to say how impressed we have been with the service that Preact has provided. The whole process, from the sales through to the database design and training has been very smooth and well thought out and we have found all the personnel involved extremely knowledgeable and helpful. This has made the installation and subsequent use of the database seem a surprisingly simple affair.' Stephen Beagent Associates
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Healthcare & Medical
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'Compared to our previous provider, Preact have been an effective and efficient partner in maintaining our ACT system performance throughout the sales team. Whenever a member of the team has cause to work with Preact in solving a problem, the feedback I receive is highly positive.' Blue Box Medical
'Preact have been excellent in all areas and I would recommend them on the strength of their friendly and efficient support as well their high quality training.' Claim Experts
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Biotechnology & Research
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'My experience with all of your support staff has been outstanding. Their knowledge and ability to resolve the setup problems that I was experiencing was refreshing. Without exception the best helpline service that I have received in 19 years of working on a computer.' Commodity Chemicals
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Business Management Consultancy
Events & Conferencing
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'We have worked with Preact now for several years and have always found them to be very proactive and most helpful in dealing with our ACT! installation and day to day support needs. All the team are highly professional and well trained in their roles.' Conference Centres of Excellence
'Good communication, documentation and accessibility to a contact who could happily answer all pre-sale questions. As a result I chose Preact over a local supplier based 10 minutes from my office. A good team, would most definitely recommend them to any organisation.' Hassell Blampied Associates |
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Photocopier & Office Document Solutions
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