CRM Fusion for ACT!
Extended Database Support

CRM Fusion

CRM Fusion from Preact is a highly flexible subscription service that enables businesses to quickly get up and running with ACT! or get help to develop an existing ACT! system.

Often, the most challenging part of proceeding with a new CRM solution is getting started especially in today's tough economy. That's why we've developed ACT! Fusion to combine all the essential resources that businesses need to gain immediate and lasting results with ACT! and make CRM more affordable.

Quite simply, CRM Fusion makes it easier to get quick results from ACT! by including:

Up to 10 hours of ACT! consultancy every month

Allocate up to as many as 10 hours each month to phase an ACT! implementation or to develop an existing installation.¹

Choose from a huge range of professional CRM technical and training services every month including:

ACT! server configuration
Database design & customisation
Report writing
ACT! change requests
Data cleansing

CRM guru advice
Synchronisation configuration
Data import
ACT! training
+ much more

	Phone & remote dial-in technical support
	Avoid downtime with unlimited usage technical help on all ACT! related issues. Our accredited technicians provide expert support and guidance to help CRM users resolve issues and identify new processes that help users achieve better results with ACT! High quality support from the UK's most experienced CRM consultancy Phone and remote access help with ACT! Unlimited usage support by free-phone number or email Convenient, reliable access to a team of experienced technicians who understand your business and your CRM system
	On-demand ACT! Training
	ACT! Fusion subscriptions include access to all our online ACT! training modules so everyone can accelerate their user skills. Over 60 self study ACT! training modules! All training levels covered from ACT! novice to database administrator Easy to follow tuition & insight. Pause, play again & immediately use what you learn! Packed with practical examples & ACT! tips Follow training online in the office or at home whenever you want

ACT! FUSION
AT A GLANCE

Includes ACT! support, online training & up to 10 hours of CRM consultancy
Highly affordable option to phase ACT! implementations
Develop existing ACT! implementations
Schedule up to 10 hours of CRM consultancy each month
Fully flexible service from Preact
Access to wealth of resources & ACT! professional expertise
Prices start from only £495+VAT per month

For existing ACT! installations

By combining phone support, online ACT! training and up to 10 hours of CRM consultancy per month ACT! Fusion provides immediate results enabling users to achieve more with the software.

With ACT! Fusion you're in control to decide where time is best focused.

Follow expert ACT! tuition on-demand
Telephone & remote dial in help with any ACT! related issues
Schedule expert ACT! consultancy help with database change requests including report writing & sync configuration
Book time for interactive ACT! user training
+ many more CRM areas

For new ACT! implementations

ACT! Fusion is perfect for businesses that want to phase their CRM implementation over several months.

With ACT! Fusion you can start small to complete the essential configuration and achieve early results with CRM for minimal outlay. Through technical support and up to 10 hours of consultancy and phone support each month our team will proactively work with you to develop and fine tune your CRM deployment.

By making CRM even more affordable ACT! Fusion is ideal if you don't want to commit to paying the total up front cost of a traditional CRM implementation. By enabling businesses to get started with their CRM project quicker and reduce up front costs ACT! Fusion offers the best of both worlds!

Get up and running with ACT! or just £495 per month

From just £495+VAT per month CRM Fusion represents amazing value for access to a wealth of CRM expertise and resources that will enable you to achieve rapid and lasting success with ACT!²

To find out more please call us on 0800 381 1000.

Frequently Asked Questions

What happens if all 10 hours aren't used each month?
With the range of training, technical & consultancy help that you can access through ACT! Fusion there are almost limitless ways that we can improve you achieve positive results with ACT!.

Fusion is highly flexible so if you don't use all your allocated consultancy time you can rollover any remaining time to the next month.

Does it matter how many CRM consultancy sessions are scheduled each month?
There's no restriction on the frequency and volume of ACT! Fusion consultancy requests made each month, subject to a maximum of 10 hours per month. For example, you could utilise time in a series of 1 hour sessions or carry out five separate 2 hour consultancies covering technical, training and CRM advice. Time can be allocated for any ACT! related requirements.

How is ACT! consultancy time scheduled?
Technical work, interactive training, change requests and other ACT! consultancy can be scheduled simply by calling our technicians who will typically be able to deliver this within 1-2 business days. Before undertaking the work we'll provide an estimate of the length of time this will take up enabling you to prioritise requirements and make best use of your allocated time.

Is there a minimum term?
A minimum ACT! Fusion term of 3 months applies.

What happens if I need more than 10 hours of ACT! help each month?
With ACT! Fusion unused time can be rolled over. If you need less time one month but more hours next month CRM Fusion offers the flexibility to spread accrued hours without losing unutilised time. If you need to schedule further ACT! consultancy on top of your accrued hours additional time can be ordered at additional cost.

¹ Subscription options available to include up to a maximum of 5 hours and 10 hours ACT! consultancy per month. All consultancy work is undertaken by phone &/or remotely through web based dial-in access. On-site ACT! CRM work can be delivered though travelling time will be deduced from the total monthly allocated capacity. All consultancy time must be scheduled in advance. Customer sign-off is required following completion of all consultancy and training work to confirm the time utilised.

² Prices applicable for up to 50 ACT! users only. Price on application for subscriptions on 50+ ACT! CRM users. ACT! Fusion subscriptions are payable in advance by monthly direct debit. Minimum 3 month term applies. Upon cancellation clients can switch to any individual Preact services including PreactCover for ACT! support.

	Find Out More To find out more about how CRM Fusion can help you deploy ACT! and get your project on track call 0800 381 1000 to discuss your requirements with one of our consultants.

CRM Fusion for ACT! Extended Database Support

CRM Fusion for ACT!
Extended Database Support